Request Your Custom Managed Service Plan
Let us design a tailored support plan that meets your specific Marketing Cloud needs
Why Choose Our Managed Services?
- Expert Team - Dedicated Marketing Cloud specialists who understand your business needs
- Flexible Plans - Customized service packages tailored to your specific requirements
- Proactive Support - Ongoing optimization and maintenance to prevent issues before they occur
- Measurable Results - Regular reporting and performance reviews to track ROI
What to Expect
- Quick Response - We'll contact you within 24 hours to discuss your needs
- Needs Assessment - A thorough review of your current setup and requirements
- Custom Proposal - A tailored plan with transparent pricing and clear deliverables
- Seamless Onboarding - A smooth transition to our managed services
Jordy Mulder
Head of CRM, VML/NewCraft
Keru Consulting supports us across multiple clients and plays a key role in upskilling our team on SFMC. They take the time to understand each business's unique context and always propose robust solutions that elevate the client's maturity. The feedback from both clients and internal teams has been overwhelmingly positive!
Our Managed Service Tiers
We offer flexible service tiers that can be customized to your needs
Standard
$2,500/month
- Business hours support
- Monthly reporting
Professional
$5,000/month
- Extended hours support
- Bi-weekly reporting
Enterprise
$10,000/month
- 24/7 support
- Weekly reporting
Frequently Asked Questions
What's included in the managed service?
Our managed services include campaign operations, technical support, platform maintenance, and ongoing optimization. The specific scope depends on the service tier you choose, and we can customize the services based on your needs.
How quickly can you start?
Once we've agreed on the scope and terms, we can typically begin the onboarding process within 1-2 weeks. The full transition usually takes 2-4 weeks depending on the complexity of your Marketing Cloud instance.
Can we change our service level?
Yes, you can upgrade or downgrade your service level with 30 days' notice. We regularly review your usage and needs to ensure you're on the most appropriate plan for your business.
What if we need more hours in a month?
If you need additional hours beyond your plan, we can accommodate this at an hourly rate. For recurring needs, we may recommend upgrading your service tier for better value.